Project Name
IHM Shillong Website & Property Management Solution for Applied Training Center- A Unit of IHM Shillong
Duration
Over 18 months
Client Overview
Institute of Hotel Management (IHM), Shillong, is one of India’s premier hospitality institutes under the Ministry of Tourism, Government of India. The Applied Training Center (ATC), a unit of IHM Shillong, focuses on hands-on hospitality training, property management, and professional development through real-world operational exposure.
Project Overview
Institute of Hotel Management (IHM), Shillong & The Applied Training Center – A Unit of IHM Shillong required a comprehensive digital solution to manage its training property, streamline hospitality operations, and establish a modern web presence to enhance visibility and engagement with students, visitors, and partners.
ScriptsCode Consultants was entrusted with the end-to-end design and development of:
- The official website of IHM Shillong
- The official website of – Applied Training Center
- A customized Property Management Software (PMS)
- CMS & Dashboard system for administrative control
- Multimedia production including property videography, photography, short films, and reels for digital marketing and institutional branding
The project was executed over 18 months, from concept to deployment.
Project Objectives
1. Modernize the Institutional Web Identity
Create a responsive, interactive website that reflects the excellence and hospitality ethos of IHM Shillong.
2. Develop a Custom Property Management Solution (PMS)
Enable seamless management of bookings, room assignments, guest records, inventory, billing, and reporting.
3. Enhance Brand Storytelling Through Multimedia
Showcase the institute’s infrastructure, training programs, and hospitality services via professional videography, photography, and short films.
4. Empower Administrative Efficiency
Design a centralized CMS & dashboard for managing web content, property data, and analytics.
Scope of Work
1. UI/UX & Architecture Design
ScriptsCode Consultants conducted in-depth research on user behavior — including students, faculty, guests, and administrative staff — to develop a clean, intuitive, and hospitality-inspired UI/UX design.
The system architecture was designed for scalability, security, and multi-user accessibility.
2. Website Design & Development
- Fully responsive website with interactive modules
- Dedicated sections for:
- Courses and training programs
- Property information and booking interface
- Gallery, events, and news updates
- Contact and enquiry management
- SEO-optimized, high-performance pages
3. Property Management Solution (PMS)
A custom-built PMS module was designed to handle:
- Room and facility management
- Guest and trainee booking
- Check-in/check-out automation
- Billing and accounting integration
- Inventory and maintenance tracking
- Admin reporting dashboard
4. CMS & Dashboard
The Content Management System enables IHM Shillong’s team to:
- Manage website content dynamically
- Update property listings, availability, and tariffs
- Access analytics and reports through a secure dashboard
5. Multimedia Production
ScriptsCode Consultants produced a complete suite of visual assets:
- High-resolution property photography
- Aerial videography showcasing campus and training property
- Promotional short film highlighting hospitality excellence and student experience
- Social media reels and edits for brand promotion and engagement
Technologies Used
Frontend: HTML, CSS, Javascript | Backend: PHP Laravel | Database: MySQL | CMS Framework: Custom-built Admin CMS | Hosting & Deployment: AWS
Project Timeline
| Phase | Duration | Key Deliverables |
|---|---|---|
| Discovery & Requirement Analysis | 2 Months | Research, system mapping, wireframes |
| UI/UX Design & Prototype | 3 Months | Interactive design prototypes, visual concepts |
| Development – Website & PMS | 8 Months | Website, PMS modules, CMS dashboard |
| Multimedia Production | 3 Months | Property shoot, short films, reels |
| Testing, Review & Deployment | 2 Months | QA, debugging, training, go-live |
Outcomes & Impact
- Enhanced digital visibility of IHM Shillong and ATC across India
- Streamlined property management and training operations
- Improved administrative efficiency through a unified dashboard
- Increased student and visitor engagement through multimedia storytelling
- Strengthened institutional brand image as a modern, tech-driven hospitality training hub
Conclusion
The IHM Shillong Website and Property Management Solution stands as a testament to ScriptsCode Consultants’ capability in delivering integrated digital ecosystems combining technology, design, and storytelling.
Through this project, ScriptsCode transformed the IHM Shillong & Applied Training Center’s digital presence into an intuitive, efficient, and visually compelling experience, supporting its mission to nurture hospitality excellence.